FAQs

This Frequently Asked Questions page is a guide for our dear customers going through their house search in Ortigas.

INTEREST AND INQUIRY: Frequently Asked Questions

  • I am looking for a condo to buy? How can you help me?
    • We can present to you various options as to condo sizes, affordability levels, payment terms, and even preferred locations. These are best discussed with our sales agents.
    • You may inquire using this website’s inquiry form or contact us using the phone numbers indicated here. We shall set a meeting and a visit to what could probably be your future home at the most convenient time.
  • Can you just send me photos, prices and other information online?
    • We can just tell us what your specific needs are. Allow us to guide you through.
    • Buying a home is a big investment and has lifelong implications—hopefully of the beneficial and enjoyable kind. Such decisions need to be made with full awareness.
    • We, therefore, encourage you to experience, see and feel how it would be like to live in our project and in any of our home offerings.
    • Our sales personnel can also directly answer the questions you may have.
  • What if I find the location and orientation I want, but there is no constructed house on it yet?
    • You may be referring to what we term as Not Ready for Occupancy Units. We have a predetermined timetable for the opening and construction of our condo units.
    • Some can already be reserved, and since they are not yet ready for move in, the complete payment of the down payment can be longer.
    • Certain units are not yet open for sale; hence some waiting time is needed. Ask your agent to notify you, or better yet select a unit from among that’s available for purchase or reservation.
  • If I like what I see, how should we proceed?
    • If you decided for yourself that you’ve found your dream home and community, then our marketing officer shall conduct an interview, and assist you in the filling up of standard forms.
    • You will then proceed with the reservation of your unit, after the discussions regarding buyer qualifications.

RESERVING A UNIT: Frequently Asked Questions

You’ve finally found your dream condo, but does not know how to go about it. You may have these questions in mind

  • Who can assist you, guide you and answer your questions?
  • What’s the first step, and succeeding steps?
  • Can you list down the requirements I need to submit; and what are the tasks I need to do?

Our Sales Personnel will be happy to present to you our condos—their features, sizes, specifications, availability, and prices. They will also discuss the several payment options available to you, whether it be via bank loan or Pag-Ibig loan or cash with discounts.

The first step is for you to reserve the chosen unit, meaning which model type, and on which specific floor or building it’s located. You can do this by paying the Reservation Fee, and submitting the following requirements:

Standard Requirements:

-Photocopy of birth/marriage certificate 
-Two (2) pieces 2×2 ID picture (for principal/spouse/co-borrower/Attorney-in-fact) 
-Community Tax Certificate (applicant/spouse/children)
-Post dated Checks (for equity and amortization)
-Photocopy of Two (2) Valid Identification Cards (Company & Government) 
-Proof of billing, Local Address (Utility Bills)
-Tax Identification Number
-House Sketch

For Overseas Filipino Worker:

-Original Certificate of Employment & Compensation (Consularized)
-Contract of Employment (valid 6mos after reservation) – Photocopy 
-Passport (w/entries) – Photocopy
-Photocopy of Seaman’s Book 
-Proof of Remittances for the last six (6) months 
-Payslips for the last three (3) months
-Bank Statements for the last six (6) months
-Special Power of Attorney (w/ Consular Seal if notarized abroad)
-ITR latest two (2) years (resident abroad)

For Locally Employed:

-Photocopy of latest Income Tax Return (ITR) If filed separately, spouse ITR also.
-Original Certificate of Employment and Compensation
-Payslips for the last three (3) months (applicant and spouse)
-Bank Statements for the last three (3) months
-Vouchers for the last six (6) months (commissions)

For Self-Employed:

-Photocopy of Business Registration (DTI/ SEC)
-Mayor’s Permit
-ITR for the last two (2) years
-Franchise/OR/CR (for taxi/jeepney/bus operators)
-PTR (for practicing professionals)
-Bank Statements for the last six (6) months
-Picture of Business Establishments
-List of clients and suppliers with contact nos.
-Company profile (if applicable)
-Leasing Contract (if applicable)
-Secretary’s Certificate/ Board Resolution (for corporation)
-Articles of Incorporation (for Corporation) Please submit above requirements within 30 days from paying the Reservation Fee, otherwise it will be forfeited

Our Sales Coordinator shall evaluate the submitted requirements. For those who opted for Pag-Ibig financing, she will also create for you an HDMF Loan Evaluation Sheet.

The second step is to fulfill the following forms or agreements and affix your signature:
1.       Reservation Agreement
2.       Schedule of Payment
3.       Policy Acceptance
4.       House Orientation
5.       SRF
6.       Others: Contract to Sell or Deed of Assignment, as applicable
7.       Housing Loan Agreement
8.       Deed of Restrictions

There seems to be a lot, but don’t worry as we shall discuss each one with you.

The 3rd major step consists of the following:
a.       8990 will issue you an Acknowledgment Receipt for the paid Reservation Fee
b.       We’ll provide you with the Buyer’s Copy of Schedule of Payment for Equity and Other Fees
c.       Discuss with you the due dates for your compliance; and if needed, a list of lacking requirements

  • Is the Reservation Fee refundable?
    • No it is not
  • What is contained in the Reservation Agreement?
    • It is a document, attesting to the interest of the buyer in purchasing a house and lot unit
    • The R.A. ensures that the chosen unit will not be sold to anyone else, within a 30-day period

PAYMENTS: Frequently Asked Questions

  • Are there housing loans available?
  • A buyer can borrow from banks or from Pag-ibig Fund
  • This is subject to their review and approval
  • Also, there is a required minimum equity or down payment, normally 10-20% of the selling price
  • Who processes the loan?
    • We will assist you in securing the bank or Pag-ibig approval.
  • When is the Equity to be paid? Can it be paid in installments?
    • It should be paid within 30 days from paying the Reservation Fee or the date of reservation
    • Maximum payment of down payment is 12 months, at no interest cost – standard. From time to time, we offer promotions that would let you pay up to 18 months.
    • Incentives or discounts are typically given for full down payments or short term installment, ask your agent of existing promos
  • Do I need to go to your office every time I need to pay?
    • PDC is required. But in case you have no existing checking account, we can assist you and refer to our bank partners.
  • Can we request for special discounts?
    • Discounts are covered by policies, and can’t be arbitrarily given
    • Currently, we give discounts on the ff:
      • Outright Cash: 7% discount
  • Who pays for the transfer of title?
    • It is part of the Total Contract Price
  • I am currently overseas, how do I proceed with the purchase process?
    • You need to appoint your representative with a duly notarized Special Power of Attorney (SPA).
  • Can a foreigner buy a unit?
    • A foreigner is allowed to buy condominium units up to a certain limit per building; but unfortunately, for house and lots, they are not permitted by law

TURNOVER PROCESS: Frequently Asked Questions

  • When can I move in the condo I bought?
    • Schedule varies depending on agreed payment period
    • Basically, it’s when loan is approved and released, and all documents and payments are completed.
  • Can I inspect my unit before I move in?
    • Inspection of the unit is an integral part of the turnover process, which is part of the overall customer service and quality management drive of the company
    • This is to ensure that the unit to be delivered and what you’d accept is as promised, based on the plan, specifications and standards committed
    • Our property management personnel shall assist you in the process
  • How do I proceed with the move in?
    • Time/day
    • Fees to pay
    • HOA membership
    • Notification of occupancy
  • How about my water and electricity needs, are they readily available?
    • For the utilities, we have prepared the interconnections, ready to be tapped; but application should be done by the home owners themselves.
  • When can I get a copy of the property title?
    • We shall immediately notify you once it is available from the government office

OTHER HOA QUERIES: Frequently Asked Questions

  • What are my responsibilities as a home owner?
    • Pay HOA dues
    • Comply
    • Cooperate
  • Can I have my house renovated?
    • There is a limitation on the changes you can make
    • We need to follow the Deed of Restrictions and the Rules and Regulations of the Condominium
    • Your plan needs to be reviewed and approved by our Property Manager
  • Where does my payment for HOA dues go?
    • Security
    • Assistance as to minor repairs
    • Garbage collection
    • Landscape maintenance
    • Pest control
    • Salaries and wages of property management personnel
  • What happens if a homeowner reneges on paying his/her HOA dues?
    • It may result to account delinquency which will be a lien on your property title
    • HOA will have the right to deny you with its services and usage of common facilities and amenities
  • When do we start paying our monthly HOA dues?
  • One year advance payment of HOA is included in your Move in Fees. It will start to be consumed upon acceptance and turn over of the unit.
  • When do we become responsible for paying the Real Property Taxes?
  • Upon loan approval and takeout or upon full payment of the property.